Change Management: Creating a Sustainable Approach to Change


Hybrid of online and on-campus:
March 16, 2016 – April 5, 2016
March 29, 2017 – April 19, 2017

April 5, 2017 -May 9, 2017**

* Online faculty to be announced summer 2016.

**5 week format combined with Managing Conflict.

To maintain a competitive edge, it is a manager’s responsibility to implement change; even in the collaborative world serving aging populations.


Product Description

Does your organization need to adapt to a radically changing landscape?
To maintain a competitive edge, it is a manager’s responsibility to implement change; even in the collaborative world serving aging populations. Change has individual, team and organizational implications. Understanding change at each level ensures changes will be permanent until another is needed. This course will teach participants about the process of change.

Upon completion of the course, you will be able to:

  • Discuss the psychological impact of change including needed change in the aging market.
  • Create a vision for change to articulate urgency, if possible for a situation in own organization.
  • Analyze the key stakeholders, barriers, and resistance to change.
  • Illustrate measurements to sustain desired change.
  • Develop and prepare a change effort.

This course consists of 1 live meeting + 2 weeks of online learning.


Nursing Home Administrators: 20
Berkshire AHEC is approved by the Massachusetts Board of Nursing Home Administrators to provide education credits for nursing home administrators.

Berkshire AHEC is approved by the Board of Examiners of Nursing Home Administrators for the State of New Hampshire Division of Health Professions. 9 hours.

Sponsor: Berkshire AHEC

Nursing: 20
This program meets the requirements for nursing contact hours as specified by the Massachusetts Board of Registration in Nursing – 244 CMR 5.04
Sponsor: Berkshire AHEC

Successful Completion Requirements:
Participants seeking CE credit are expected to sign in and out at each session, attend the entire program, and complete all evaluations. Continuing Education

Social Work: 20
This program has been approved for Social Work Continuing Education hours for relicensure, in accordance with 258 CMR. Collaborative of NASW and the Boston College and Simmons Schools of Social Work Authorization Number D 70581
. Social Work CEUs are granted by ELDER Management Education.

Grade report
Upon completion of a course, Lasell College will send a final grade report indicating a grade of pass or fail. A course average of >70 is a pass.

Transcript of ELDER Management courses can be requested from Lasell College.
Request a transcript.

Professional Certificate of Eldercare Management
courses-certificateYou will receive a certificate of completion for each course you take.

To earn your Professional Certificate in Eldercare Management from Lasell College, you must complete the 5 ELDER Management courses.

Learn more about our Professional Certificate Tracks.


Courses 1 2 3 4 5
Price per course $775 $725 $700 $675 $650
Volume Discount $1,450 $2,100 $2,700 $3,250
LeadingAge member 10% discount $697.5 $1,305 $1,890 $2,430 $2,925
Early enrollment discount
Two months prior to course start $1,900 $2,500 $3,050
LeadingAge member 10% discount $1,710 $2,250 $2,745


JoanDolamoreJoan Dolamore
“Managing change at its root is relational. In this class, we will explore the process of change, read what others think and suggest about how to facilitate change, reflect on our own experiences with change, and consider how to best facilitate change in our institutions.”

Meet the ELDER Faculty

NaomiPredergastNaomi Prendergast
“It has often been said that the only thing constant is change. In healthcare today, the sands are constantly shifting. Methods of delivering care are evolving rapidly, as are reimbursement systems and consumer expectations. What has not changed, though, is that staff need to feel that they have the information, resources, and support to provide those they serve with an optimum experience. Any deficits in these areas often lead to lack of job satisfaction, with resulting inability to deliver on the promise of quality care.”

Meet the ELDER Faculty