Effective Feedback and Coaching for Performance
PSEL 502A
PSEL 502B
*Hybrid Dates & Times
*Online Dates & Times
Start/End Dates: 10-29-14 to 11-18-14
Time: 6:30pm to 8:00pm
Face to Face Dates: 10-29-14 & 11-12-14
Start/End Dates: 10-29-14 to 11-18-14
Time: Anytime of day
*Hybrid Course: Meets in a classroom on dates
 marked "Face to Face" and online for the rest
 of the course, but not at a set time.
*Online Course: Meets 100% online, and has
 weekly due dates for course work but allows
 students to do work anytime of day.
Questions about schedules? Email us: ideas@eldermgt.com
Feedback is a critical tool for an accountable organization, yet it is very
easy for this critical function to become dreaded in organizations. What
is the right way to deliver feedback, whether it is praise or critique?
What does the design of the job have to do with the choice of feedback?
How can self-assessment help coach an employee to better perform-
ance? Learn to tie your feedback strategies to the management or
supervisory situation in your current role, and learn strategies that can
help your team build trust and boost performance.

CEO of a CCRC:

 

"Learning to give feedback and to follow up is critical.
Even experienced managers are uncomfortable about
giving feedback, so it is avoided, or ineffective.
Giving feedback should not just happen during an
annual review."
What we'll cover:

 

• Staff Engagement
• Connecting staff roles to organizational objectives
• Job Design
• Performance Appraisal: evaluation and feedback
• Handling resistance to avoid conflict
• Importance of Mentorship
• Ongoing feedback, listening and coaching


What you'll gain:

 

• Strategies to Increase trust and productivity
• Ability to give consistent feedback
• Understanding of quality formal performance reviews
• Build confidence in handling defensive behaviors, encouraging team members
ONLINE  INSTRUCTORS
HYBRID  INSTRUCTORS
katherineEllsweig
Debra
Heffernan
joAnnMcManamy
Jo Ann
McManamy
katherineGalasso
Katherine
Galasso
kathrynMaguire
Kathryn
Maguire
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