Empower the managers!
That’s what you told us.
We owe thanks to many organizations and individuals who gave us advice about the management challenges, educational needs, and priorities of the Eldercare provider community. Thank you LeadingAge Massachusetts, MassALFA, Home Care Aide Council, Mass Senior Care, Avalere, PointRight, Genesis, BU Lowy-GEM and CADER, UMB Gerontology, Accentcare, Harvard Pilgrim, North Hill, Rogerson Communities, Simmons Health Care Management, North Shore Elder Services, Bay Path Elder Services, Genesis Health Care, Carleton-Willard, SeniorLink, Newton Council on Aging, Stonehill College HC Administration, Mass eHealth Institute, Brookdale Senior Living, Sunrise Senior Living, Lasell College and Village board members, Lasell Eldercare Management MSM and Certificate alumni, and employees from many perspectives in senior care organizations.
You Empowered us with your Insight. Now we’d like to return the favor.
You said: When you hire, you want experience: this is a complex field with heavy demands on its managers. Some technical credentials matter for hiring, but mostly you look for experience. Your own organizations serve as a “university.”
Your said: Nonetheless, you have serious management challenges and need to develop supervisory and management staff. How to keep your stars? How to develop your emerging leaders who may have specialized backgrounds, little management education or development and yet have risen to serious supervisory, managerial and leadership roles? One of you said, “I have seen allied health staff act like leaders on the front lines. How can I get them to lead at work?”
We said: “What know what works: experiential learning. We need the right management learning, co-taught by experts in your field, to be are widely accessible.”
Most of you admit that despite in-house training programs and great offerings by associations, due to the “regulatory” nature of the profession and new system introductions, there is precious little time ever spent getting ahead of predictable management and leadership development needs. Some of you said that you don’t have great answers for staff who ask, “What should I do to develop my skills and get ready to lead?” The associations’ offerings are impressive and responsive but are not a management curriculum. The LeadingAge Leadership Academies are fabulous. The Boot Camps are excellent. We want to provide management skills in a course-based method that is accessible and affordable. As one association said, “let us teach the lastest regs and specialized material, you teach management.”
Here we are. We will work with you to deliver management education. In small chunks. To Empower your team as they need it.
Check out our Stepping Forward Into Leadership, co-taught by Francesca Ricci in one section, and by Steven Ellsweig in another, 3 sessions, helping your emerging leaders find their voice in the context of the organization’s goals
Check out our Foundations of Strategic Thinking Course, 4 sessions, taught by Kevin Burke, helping your emerging leaders look outside of the organization to the bigger picture of competing in a collaborative profession
More to come.